Hello Codashoppers
Q: Do you want to know the records of your purchase?
So did you enter your email address when you first made your purchase? If you made a purchase by entering your email address, you can view your purchase history in the Email Inbox.
Q: Did you enter an email address? Do not worry. We can help.
If you would like to review the purchase history, please send the following information to our service team through this form :
- Phone number you entered at the time of purchase
- Payment method you used (eg MPT, Ooredoo, KBZ Pay, etc.)
- Date of purchase (Date / Month / Year)
- Purchase amount (Optional)
- Game and Server ID
- SMS Screenshot of your purchase date with the requested date, or a screenshot sent to Coda to inquire about the date they want to know about your purchase from the relevant Game Department.
- Order number (can be found in the confirmation email from Codashop) (Optional)
- Email Address (Optional) Used for Purchase
Once the above information has been submitted, the service team will continue to assist and respond.
Note: The Service Team will not assist for security reasons unless all of the above information (Optional) is specified.
Thank you